![]() So operating systems then evolved into it all built into the machine on a separate partition so if you have issues you just done a factory reset and your back with nothing and you start over. This method of service is rather a different way to do the same thing as in the computer days when support spent hour trying to talk a customer through how to fix something when they don't know how to turn on the machine. They expect your service to work and you can go watch the videos on how to connect your device. ![]() ![]() There is no documentation that comes with the package so they presume once they plug it up you or golden, which is not the case. they have this posted and easy to search up when the time comes. Mediacom also has a VERY specific list of supported modems they support so don't assume any may work. These setups allow them to control all aspects giving you limited very limited control. I don't like the fact that the ISP takes away the power to look in the gateway settings to see if there is a signal issue or other. So if you can't save your Port forwarding purge you internet history and all your cookies and then do a CMD (admin powershell) and run a ipconfig /flushdns (enter) and then see if that helps. Before I was loosing the password and had to call them back and run through the setup again. once we done that all of a sudden the gateways panel started working correctly. Next when the tech was running through the reset of the gateway one thing he done that none of the other said to do was to delete ALL of your History and COOKIES. I found if you have a trojan is will outright cut your bandwidth, so remove them if you find. Once I was able to get through to a tech support that new what to do we got it working right. I was having issues like this as well with the Technicolor gateway.
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